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32Red Online Casino Review
32Red is a popular gambling brand that has gradually made a name for itself over the years, earning respect from gamblers and shareholders alike. But what makes 32Red such a rising star in this industry and does it have any glaring faults?
In other words, does this deserve be be ranked alongside great and established real money online casinos like WilliamHill and Spin Palace, or is it a modern-day flop like Mr. Green?
Software and Games
There is a sportsbook and an online casino on 32Red and these are combined into one site. However, the bonuses and promotions are separated.
As far as the layout goes, anyone who has used Sun Bet, 888 and Unibet will immediately adapt to this setup as it’s basically the same software. They are predominantly a Microgaming casino, but they also have some exclusive slots and some slots by many smaller developers. Just like other top Microgaming casinos, you will find everything from classic progressive titles like Mega Moolah, to newly released bonus slots and more.
It is smooth and fairly easy to navigate, but it’s not quite as quick and as seamless as some competing brands and if you’re using a browser version then you might encounter some lag and some frustrating issues.
This is where 32Red Casino really excels. The customer support is nothing short of fantastic. They are quick, they are helpful, they are professional and they are always on hand to provide a goodwill gesture in order to appease their customers.
One of the first experiences we had with this site was when we couldn’t load a couple of games, an issue that later turned out to be down to our browser. We emailed them to ask for assistance and they told us what was likely causing the issue before giving us a free bet anyway.
We also had an issue with a bonus and forgot to follow through with a few of the requirements. Usually, on many other real money online casinos, this lead lead to a “tough luck” comment from customer support. But 32Red went ahead and gave us the bonus anyway.
You can’t get better than that.
Casino Rating: 9/10
32Red Casino is one of the best rated casinos on this site, and for good reason. They have fantastic support, some great games and a wide choice of gambling options both on the casino side of things and the sportsbook side. Yes there are some niggling issues, but because they are so exemplary elsewhere, we are more than happy to forgive those.
They are also an established brand, one that has featured on online and offline advertising campaigns and one that also owns many other casinos and sportsbooks. They are growing, and we for one would be happy to see them rival the likes of Bet365 in the near future.