Mega Casino Online Review

Pros

There are a few positives with Mega Casino. It’s not enough to make this one of the best online casinos out there, but for the sake of variety, and because we often discuss both pros and cons in our online casino reviews, they are worth mentioning.

Firstly, Mega Casino has a nice aesthetic and a nice selection of games. It’s brightly colored, it’s easy to navigate and we really do like the games that they have to offer. The most notable games are the ones offered by WMS. Very few top online casinos bother with this developer, even though they have such a high quality range. The fact that Mega Casino actually paid attention to this developer and offered their slots is worthy of praise.

But that’s pretty much it for the positives. And when it comes to pros and cons, there are many more of the latter with Mega Casino.

Cons

There are two main issues that we have with Mega Casino. Both are big, and neither can be ignored.

The first of these is the fact that they seem to ban and suspend players at will. Most casinos have reports of this happening, and while all of the players say they didn’t do anything wrong, you never know whether to believe them or not. In the case of Mega Casino, these reports seem to be much more common than they are on other casinos. Also, we have had something similar happen to us, so we can verify that this does happen and that there is a high chance of it happening to you.

As experienced gamblers we can tell you that even when these things occur, they are often remedied fairly quickly. After all, it usually just takes one email to support, one explanation, a little proof and you’re good to go. But therein lies the second major issue with Mega Casino: the customer support is nonexistent.

We have personally never had a reply from them about any issue whatsoever, and we’re not alone in that. The only thing more frustrating than having an issue and losing money because of it, is not being able to get any response, any answer, or any solution.

Some customers report a minimum wait of 2 days. Most say that their messages just go unanswered. It seems that Mega Casino only responds when it suit them, and it rarely suits them.