Uk Gambling Comission
WMS, Qiuckspin, Microgaming, NetEnt
Plus and minus casino
Available in UK
Convoluted Welcome Bonuses
Not the Best Email Support
Trada Online Casino Review
Trada Casino is a truly modern real money casino and one that has been going strong for more than half a decade now. This online casino allows customers from the UK to join and it offers a wealth of top games. It is one of the highest rated Microgaming casinos around and it seems that the few bad reviews that do exist for this online casino all revolve around an issue with the bonuses, which is minor at best.
Trada Casino Basics
There have been a few issues with the bonuses offered by Trada Casino. The majority of these concern the welcome bonus, which customers seem to have had problems with. This is actually fully explained in the terms and conditions. It’s not the best bonus and we are not a big fan of the terms, but they are fairly clear about things.
They are owned by a company based in the Isle of Man, have a certificate from the UK Gambling Commission and offer casino play on desktops and mobiles. As well as standard slots and table games, Trada Casino also have live dealer software.
Trada Casino Features and Support
The support is available through email, but the best option is the Live Chat. You won’t get the most professional assistance. That’s not to say that they aren’t professional because they are, but just that they don’t seem as well qualified as the ones you can contact over email. Still, they are much more responsive on live chat, so that’s key.
There are many restricted countries where you can’t play on Trada Casino, including many Africana and Asian countries. They are available to players in the UK and other major gambling countries though.
Trada Casino Rating: 6/10
As mentioned already, some customers of this real money online casino have issues with bonuses that we don’t think are issues. However, there are other things that are definitely legitimate issues.
Firstly, they tend to prefer regular promotions as opposed to big welcome bonuses. We actually kinda like this and it is one of the reasons we love Spin Palace, but Spin Palace still has big welcome bonuses. In other words, there are casinos that offer both and Trada Casino is lagging behind them by only offering one.
The customer support is not the best either. Many customers have complained of endless emails that go unheeded. If you look at the review sites you will notice that Trada Casino reps are quick to respond to reviews (good and bad) and we like this, but if they respond to reviews but not directly to customers it shows that they care more about their reputation than their customers.
All in all, there are several minor issues with this online casino. They are not enough to stop us from playing there on occasion as the games are good, the casino is fair and there are good banking options. But it is enough to stop us from providing them with an online casino rating of more than 6/10.